Customer satisfaction is worthless. Customer loyalty is priceless - Jeffrey Gitomer

Client List

Enterprise Clients

Strategy Consulting

• A specialized Technology Solutions firm - UAE
  Setting up a new practice in Data warehousing and Business intelligence
  
• A global IT Solutions firm
  Restructuring the IT Solutions portfolio for sharper business focus
  
• A leading Telecom and IT firm in India
  Strategy development and launch of a new "Managed Solutions " practice
• A leading Consumer goods firm in India
  Manufacturing excllence framework for streamlined operations.

Process Consulting

• A Global FMCG giant in personal, homecare and foods business
  Process review and redesign for companywide quality tracking across the supply chain.
• A top Consumer goods MNC in India 
  World class manufacturing and lean excellence in operations.
• A leading FMCG firm in India 
  ”Quality Analytics” training program for the Company-wide Quality Management team 
  
• A leading FMCG firm in APAC
  Improving the velocity and quality of "customer response" process
  
• A mid sized FMCG firm in APAC
  Improving supply chain efficiency for better product availability and reducing "expired stocks" in the market place
  
• A leading global IT Services firm
  Improving the velocity of sales support and bid management by process 
  re-engineering
• A top MNC Banking Software products company
  Green Belt training, assessment, certification and expert advisory on breakthrough project opportunities in HR Separation process, Transport cost reduction, Walk-in recruitment conversion rate, Energy cost reduction, HR Help desk, Telecom cost reduction, Repair and Maintenance cost and Internal Quality / Process Audit efficiency improvement.
• A Global Fortune 100 MNC Interactive Media corporation
  Launched full cycle Lean Six Sigma initiatives in client’s offshore operations with Executive Overview, Champion training, established PMO and governance structure, helped identify and develop Green Belts through training, project guidance, assessment and certification program. Advised on project identification, ongoing MBB reviews in ITO, Managed Services, Transactional and Analytics service operations in key high impact areas namelyCustomer acquisition, Portal performance, Product / application Development and maintenance (integrated with Scrum framework), Onsite/Offshore Transitions, project management, accounts payable, human resource recruitment and IT technical support.
• A Top MNC Confectionary Major
  Design for Six Sigma (Right first time) product and process developmentconsulting, training and certification program and expert guided projects innew beverage, confectionary and packaging development, manufacturing process design, collaborative NPD process definition, implementation and institutionalization.
• A Top European Bank’s offshore operations
  Introduce Lean Six Sigma and identify breakthrough performance improvement opportunities
• A top Mineral Water business organization
  Introduced the organizational team to World Class Manufacturing (WCM) framework and facilitated 5S planning, launch, rollout, audits and reviews.
• A leading MNC Fine chemicals major
  Launching Lean Six Sigma transformation initiatives, identify project opportunities, develop champions (top/senior management), identify, train and develop Green Belts, project review and facilitate breakthroughs inManufacturing cycle time reduction, Inventory and cash flow optimization, Product (Catalyst) performance improvement, Asset / Equipment capacity utilization and Sales pipeline enhancement.

E-Business Solutions

• A top European Insurance giant-Global Shared services operations
  Project management services for Oracle 11i E-Business suite rollout (Financials and HRMS)
• A Global consulting and outsourcing major
  Professional services in Oracle 11i E-Business suite 
  
• A leading Oil and Gas Firm - EMEA
  Onsite application development Professional Services (Oracle)
  
• An Airlines Software firm - Canada
  Software application re-engineering, Training and Knowledge transfer Services (Microsoft .NET platform)
  
• A leading IT Services firm in EMEA
  Oracle 11i and mySAP Consulting and Professional Services

Training and Professional Services

• A leading consulting firm in Africa 
  SAP Business one professional services
• A leading Banking IT Solutions firm in EMEA
  Professional Services in Informix, Java, Microsoft.Net and Cobol platforms
  
• A global leader in Banking Automation solutions
  Setting up the offshore support team and delivering Oracle 11i (Manufacturing Distribution, Financials and CRM) training

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Clients | Testimonials