Customer satisfaction is worthless. Customer loyalty is priceless - Jeffrey Gitomer
A specialized Technology Solutions firm - UAE Setting up a new practice in Data warehousing and Business intelligence
A global IT Solutions firm Restructuring the IT Solutions portfolio for sharper business focus
A leading Telecom and IT firm in India Strategy development and launch of a new "Managed Solutions " practice
A leading Consumer goods firm in India Manufacturing excllence framework for streamlined operations.
A Global FMCG giant in personal, homecare and foods business Process review and redesign for companywide quality tracking across the supply chain.
A top Consumer goods MNCin India World class manufacturing and lean excellence in operations.
A leading FMCG firm in India ”Quality Analytics” training program for the Company-wide Quality Management team
A leading FMCG firm in APAC Improving the velocity and quality of "customer response" process
A mid sized FMCG firm in APAC Improving supply chain efficiency for better product availability and reducing "expired stocks" in the market place
A leading global IT Services firm Improving the velocity of sales support and bid management by process re-engineering
A top MNC Banking Software products company Green Belt training, assessment, certification and expert advisory on breakthrough project opportunities in HR Separation process, Transport cost reduction, Walk-in recruitment conversion rate, Energy cost reduction, HR Help desk, Telecom cost reduction, Repair and Maintenance cost and Internal Quality / Process Audit efficiency improvement.
A Global Fortune 100 MNC Interactive Media corporation Launched full cycle Lean Six Sigma initiatives in client’s offshore operations with Executive Overview, Champion training, established PMO and governance structure, helped identify and develop Green Belts through training, project guidance, assessment and certification program. Advised on project identification, ongoing MBB reviews in ITO, Managed Services, Transactional and Analytics service operations in key high impact areas namelyCustomer acquisition, Portal performance, Product / application Development and maintenance (integrated with Scrum framework), Onsite/Offshore Transitions, project management, accounts payable, human resource recruitment and IT technical support.
A Top MNC Confectionary Major Design for Six Sigma (Right first time) product and process developmentconsulting, training and certification program and expert guided projects innew beverage, confectionary and packaging development, manufacturing process design, collaborative NPD process definition, implementation and institutionalization.
A Top European Bank’s offshore operations Introduce Lean Six Sigma and identify breakthrough performance improvement opportunities
A top Mineral Water business organization Introduced the organizational team to World Class Manufacturing (WCM) framework and facilitated 5S planning, launch, rollout, audits and reviews.
A leading MNC Fine chemicals major Launching Lean Six Sigma transformation initiatives, identify project opportunities, develop champions (top/senior management), identify, train and develop Green Belts, project review and facilitate breakthroughs inManufacturing cycle time reduction, Inventory and cash flow optimization, Product (Catalyst) performance improvement, Asset / Equipment capacity utilization and Sales pipeline enhancement.
A top European Insurance giant-Global Shared services operations Project management services for Oracle 11i E-Business suite rollout (Financials and HRMS)
A Global consulting and outsourcing major Professional services in Oracle 11i E-Business suite
A leading Oil and Gas Firm - EMEA Onsite application development Professional Services (Oracle)
An Airlines Software firm - Canada Software application re-engineering, Training and Knowledge transfer Services (Microsoft .NET platform)
A leading IT Services firm in EMEA Oracle 11i and mySAP Consulting and Professional Services
Training and Professional Services
A leading consulting firm in Africa SAP Business one professional services
A leading Banking IT Solutions firm in EMEA Professional Services in Informix, Java, Microsoft.Net and Cobol platforms
A global leader in Banking Automation solutions Setting up the offshore support team and delivering Oracle 11i (Manufacturing Distribution, Financials and CRM) training