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The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn - Alvin Toffler
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3.30 PM to 5 PM (WAT)Topic: Implementing Business and Customer Engagement Strategy and Managing Performance with Balanced Scorecards (BSC) and Net Promoter Score (NPS)
Target Audience: Professionals with 5+ years work experience from any industry, domain or functional area Date: To be announced Duration: 1.5 Hours (90 min) Time: To be announced Coverage: 1. Strategic Planning Model 2. What is Balanced Scorecard? 3. What is Net Promoter Score (NPS)? 4. BSC Design and Implementation 5. NPS Design and Implemetation 6. Critical Success Factors 7. Career Opportunities 8. Summary and Feedback Participation is FREE and limited to 50 attendees only |
Topic: Delivering Operational Excellence and Business Agility with Lean Six Sigma (LSS) and Big Data Predictive Analytics (BDPA)
Target Audience: Professionals with 2+ years work experience from any industry, domain or functional area Date: To be announced Duration: 1.5 Hours (90 min) Time: To be announced Coverage: 1. Operational Excellence Model 2. What is Lean Six Sigma (LSS)? 3. Lean Six Sigma Roadmap 4. What is Big Data Predictive Analytics (BDPA)? 5. Big Data Predictive Analytics Roadmap 6. Critical Success Factors 7. Career Opportunities 8. Summary and Feedback Participation is FREE and limited to 50 Attendees only |
